Privacy policy and data protection
Privacy summary
Lucky Ones Casino operates an editorial guide to online casinos for Canadian readers. This privacy page explains what personal and technical information we collect on the site, why we collect it, how long we keep it, and the rights available to readers under Canadian privacy law. We process data only for running and improving the editorial website and for responding to enquiries. We are not a casino operator and do not control external operators' sites or their data practices.
We follow the obligations in the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws where they apply. If you have questions about this notice or wish to exercise your rights, contact [email protected].
What we collect
We collect a limited set of technical and contact data to operate the editorial site, maintain security, and answer reader enquiries. We do not collect financial information or gambling account details for external operators.
Common categories of data we process include server logs and technical metadata (IP address, approximate location derived from IP, browser and device information, pages visited, referrer URL, and timestamps) and contact data you provide voluntarily (email address and message content when you use our contact form or subscribe to an editorial newsletter).
- Server logs and access metadata
- Referral and navigation data
- Email addresses and message content provided directly
- Aggregated, non‑identifying site usage statistics
How we use data
We use the data we collect for a small set of editorial and operational purposes. These include operating the website, diagnosing technical issues, protecting the site from abuse, improving content relevance, and responding to reader enquiries. We also use anonymized or aggregated data to understand site trends and to make editorial decisions.
When you contact us by email or the site form we use the information provided to reply and to keep a record of the correspondence. We do not sell personal information to third parties.
- Provide and secure the website
- Respond to enquiries and support requests
- Improve editorial content and user experience
- Detect and prevent fraud or abuse
Cookies and tracking
This editorial site uses minimal technical cookies necessary for the website to function. We do not use analytics or marketing cookies to track readers across the web. Server logs collect basic access information as described above.
If a browser setting or external tool prevents technical cookies or JavaScript, some site features may not work correctly.
Storage and retention
We retain technical logs and access records for a limited period to support site operation and security. Typical retention periods are up to 12 months for server logs and access metadata and up to three years for records related to enquiries, complaints, or legal obligations where retention is necessary. Where personal information is no longer necessary for the purposes for which it was collected we delete, anonymize, or aggregate it.
We store data on servers controlled by third‑party hosting providers. We take commercially reasonable measures to protect stored data, including encryption where appropriate, access controls, and regular security reviews.